Quality Control Leads to Customer Satisfaction
Customer satisfaction is our ultimate goal at Omega World Travel and all our processes are geared toward that end, focusing on an everyday commitment by our employees, products and services, and innovative technology.

Quality Control Technology
Our robust quality control systems use the latest technology to ensure a quality and cost effective travel experience.

MegaChek
Omega World Travel’s automated quality control system, MegaChek, is based on Trondent technology, and screens all reservations booked by our travel professionals or via online booking solutions to assure accurate data and accounting. The system searches 24-hours-a-day for such things as lower fares, waitlist clearance, and seat assignments.
The MegaChek system automatically performs the following inspections:
• FareChek – Ensures best airfare
• SeatChek – Ensures best seat
• SpaceChek – Ensures your desired flight waitlist
• TripChek – Ensures your pre-trip itinerary
• PreChek – Ensures everything prior to departure
• HotelChek – Confirms room discount
• CarChek – Confirms rental discount

MegaChek performs checks continuously up until the time of departure and is monitored by Omega World Travel’s back office staff.

Other Quality Control Technology
• ResMail – Allows for customized itineraries to be created
and distributed directly to you
• AutoTicket – Eliminates manual agent intervention, lowering
the cost on each reservation
• Ticketbank – Enables tracking and monitoring of
unused e-tickets