| 1982:
First agency to successfully handle large volumes of government
travel. |
| 1983:
First to place airline terminals and printers directly on clients'
premises. |
| 1984:
Largest agency to link offices to a common data base. |
| 1985:
Became one of the largest international airfare consolidators. |
| 1986:
Published unique listing of thousands of hotels, with comparative
rates. |
| 1987:
Installed the largest available computer system for travel, MegaSys. |
| 1988:
100th office; 5th largest agency in terms of full service, nationwide
locations. |
| 1989:
5 new federal contracts; only one government travel provider had
more. |
| 1990:
One of the country's top 10 agencies, out of nearly 25,000 nationwide. |
| 1991:
Awarded 20th government travel contract, the most of any provider. |
| 1992:
10th year as federal TMC contractor; longest-serving travel contractor. |
| 1993:
Enhanced government travel automation with MegaTel and MegaProval. |
| 1994:
Further automation with MegaTel II and MegaFax; added offices
in Japan. |
| 1995:
Offered automated flight information from any phone anytime. |
| 1995:
Developed one of the first voice recognition systems for reservations. |
| 1996:
Established seven company-owned offices in the United Kingdom. |
| 1998:
Automated E-ticket tracking and refunding; offered online reporting
capabilities. |
|
1999: New customer service
center in Buffalo. |
| 1999:
Opened Okinawa, Japan office serving U.S. Armed Forces |
| 2000:
Opened Guam, Japan office serving U.S. Armed Forces |
| 2001:
Launched call center service for government accounts at Virginia
Beach Customer Center. |
| 2001:
Provided government clients with online booking option (TripManager). |
| 2002:
Implemented the Defense Travel System ( DTS) at some U.S. Military
locations. |
| 2003:
Added yet another online booking option (GetThere). |
| 2004:
Partnered with two ETS vendors: EDS and Northrop Grumman. |
|
2005: Implemented
“ GovTrip;" the online booking tool from Northrop Grumman. |
